Outreach / Information & Referral

Outreach

Our professional and knowledgeable outreach staff are available to provide personalized help to link older adults to community resources in order to maintain their independence.  The Outreach Specialist can help in navigating life changes, completing paperwork and “cutting the red tape” for programs and services.  Examples of how our Outreach Specialist can help include:

  • Medicare information and assistance (Medicare, Medicare Part D, and Medicare Advantage Plans)
  • Community information and referrals
  • Fuel assistance programs
  • Home delivered meals
  • Filling out forms and applications
  • Interpreting hospital bills
  • Golden Buckeye Card
  • And so much more.

To schedule an appointment with our Outreach Specialist, please call 419-523-4121 or toll-free 1-877-796-1760.

Information and Referral

Our knowledgeable staff are available to connect older adults, their families and caregivers to community resources.  The Council on Aging is your local senior services expert when you need help on issues that impact older adults.  Our agency serves as the local “clearing house” for aging services by networking with other social service agencies and public and private entities to gather information and share it with our clients and their families in order to meet the needs of older adults.  If we find we do not offer a service requested by a potential client, we refer him or her to the appropriate agency.

The Council on Aging has resources on many topics.  We can refer you to the appropriate agency for more information on services, including:

  • Adult Emergency Assistance
  • Adult Protective Services
  • Alzheimer’s Programs
  • Benefits Checkup
  • Care Coordination
  • Caregiver Support
  • Community Agencies
  • Counseling Services
  • Elderly Legal Services
  • Emergency Response Systems
  • Equipment for individuals with disabilities
  • Experience Works
  • Food Stamps
  • Golden Buckeye Card
  • Health Clinics and Services
  • Homemaker Service
  • Home Repair Programs
  • Homestead Property Tax Exemption
  • Independent Living Program
  • Local Assistance Programs
  • Meal Programs
  • Medicaid
  • Medicare Programs
  • Medicare
  • Obtaining Parking Card for the Disabled
  • OSHIIP
  • PASSPORT Program
  • Prescription Drug Assistance
  • Senior Housing
  • Social Security
  • Supplemental Security Income
  • Support Groups
  • Tax Aide
  • Utility Assistance
  • HEAP/Summer Cooling
  • Weatherization
  • Voter Registration
  • And More.