Outreach / Information & Referral

Judy and Gladys 2011



Navigating community resources can be confusing at any age.  An Outreach Specialist is available to provide personalized help to link older adults, age 60 and better, their loved ones and their caregivers to community resources in order to maintain their independence.  The Outreach Specialist can help in completing paperwork and “cutting the red tape” for:


        • Medicare information and assistance


        • Community information and referrals


        • Fuel assistance programs


        • Home Delivered Meals


        • Golden Buckeye Card


        • Filling out forms


        • Interpreting hospital bills


        • And so much more

Information and Referral

The agency serves as a “clearing house” by networking with other social service agencies and public and private entities to gather information and disseminate data to our clients and their families in order to meet the needs of senior citizens.  If we find we do not offer a service requested by a potential client, we refer him or her on to the appropriate agency.

The Council on Aging has information on many topics, including:

Adult Emergency Assistance Homemaker Service Supplemental Security Income
Adult Protective Services Home Repair Programs Support Groups
Alzheimer’s Programs Homestead Property Tax Exemption Tax Aide
“Benefits Checkup” Independent Living Program Utility Assistance
Care Coordination Program Local Assisting Programs HEAP
Care Giving Meal Programs Summer Cooling Program
Community Agencies Medicaid Telephone Service Assistance
Counseling Services Medicare Programs (QMB, SLMB) Weatherization
Elderly Legal Services Medicare Voter Registration
Emergency Response Systems Obtaining Parking Card for the Disabled
Equipment for Persons with Disability OSHIIP
Experience Works PASSPORT
Food Stamps Prescription Drug Assistance
Golden Buckeye Cards Senior Housing
Health Clinics and Services Social Security